Privacy Policy

We collect information needed to respond to your request and arrange your journey. This may include your name, email address, phone or WhatsApp number, travel dates, flight details, pickup and destination information, passenger count, luggage requirements, and service preferences.

When you contact us, we may retain the content of your message and our booking correspondence. We do not ask for or store full payment card details through this website.

We use your information to prepare quotations, confirm and operate bookings, monitor flights when requested, communicate service updates, provide customer support, and improve our service quality.

We may also use limited website usage data to maintain site performance and understand how visitors find our services. You can control cookies through your browser settings.

We use essential website technologies and may use analytics tools, including Google Tag Manager and Google Analytics, to understand site performance and visitor journeys. These tools can use cookies or similar technologies. You can manage or delete cookies through your browser settings; restricting cookies may affect some website features.

We share only the information necessary to deliver your trip with assigned chauffeurs, vehicle operators, and service partners. Some providers may process information outside your country of residence when this is necessary to provide communication, booking, or analytics services. We may disclose information when required by applicable law or to protect the safety, rights, or property of our passengers and team. We do not sell personal information.

We retain booking and enquiry records only for as long as reasonably necessary for service delivery, accounting, dispute handling, and legal obligations. Marketing contact preferences are retained until you opt out or we no longer need them. We use reasonable administrative and technical safeguards, but no online transmission or storage system can be guaranteed completely secure.

You may ask us to access, correct, or delete personal information we hold about you, subject to legal and operational requirements. You can opt out of non-essential marketing contact at any time. To make a request, email yue01777@gmail.com and include enough information for us to identify your booking or enquiry.

We may update this policy when our services or legal requirements change. The latest version will always be posted on this page with its update date.